About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering a wide selection of over 25,000 products from 500 brands, including Tarte, Fenty, and CHANEL. Customers appreciate the knowledgeable staff who help find products that meet their specific needs, especially for those with allergies. The store provides a welcoming atmosphere, where shoppers can take their time to read labels without feeling rushed. Many have found effective products, such as eczema cream, that work well for their families. The friendly and attentive staff make shopping enjoyable, with customers noting their kindness, professionalism, and patience. The Salon at Ulta Beauty also receives high praise for its services, including haircuts and styling. One customer highlighted their first salon experience as exceptional, mentioning a talented stylist and a relaxing head massage. The staff at the front desk are always polite, professional, and offer excellent customer care. Customers have highlighted the exceptional service provided by Edith, Bea, and Hannah, who are described as kind, knowledgeable, and patient, making the shopping experience fun and not overwhelming. The store is praised for its cleanliness and the overall great customer service experience.
Ulta has become my home, away from home! Often times, I have a set purpose for why I'm going to Ulta. They have so much enticing products, I can't help but shift my attention to the hair care products, the smell of all the amazing fragrances [for women and men], the full array of cosmetics, and the pocketbook sized treats right before you get to the registers. For the past 5 yrs, I've maintained my diamond 💎 status. Some locations know me by name. That alone tells you that if you haven't taken a trip to Ulta, get yourself there as soon as possible! It's your one-stop for your overall needs! Also, sign up for the rewards program. It's very easy to rack up points where...read full review
Annie at Ulta was absolutely wonderful! ❤️From the moment I walked in, she made me feel so welcomed and comfortable. She was genuinely kind, gave me the sweetest compliments, and took real interest in the products I was purchasing. Her positive energy and attentiveness made my shopping experience even better. Customer service like hers truly stands out, give that girl a RAISE! Ulta is lucky to have her!
Overall the location is laid out great and well stocked. But, the cashier I purchased my order with was kind of not communicative when I spoke to her. Even if it was for small little jokes. Said jokes had nothing to do with the regular retail jokes a customer brings up mind you, but still. It was a little off putting that she barely interacted with me. Not that she had to put all of her attention on me, but it seemed like she did the bare minimum.