I was referred to the Wilmer Eye Institute after my last eye exam, where I found I may be at risk for glaucoma. This past Friday, 7/12 I arrived at Hopkins for glaucoma testing. I signed in with a front desk on the Orleans St side of the hospital and was directed to the Wilmer Eye Institute. Once I got there, I checked in and was told to go down a level and to check in there as well. I did so and sat in the reception area until I was called. There was a bit of a wait as my appointment was at 10:40 and I wasn't seen until after 11. The glaucoma testing was intense and some parts weren't enjoyable at all, tho necessary. I worked with multiple staff and doctors... read full review
June 2024
The specialists are great. The residents clinic and the schedulers are not so awesome. In fact, the schedulers are pretty much a hindrance to the whole process. I called up saying that my eye was watering, red, painful, and when I tried putting my contacts in, the pain and eye watering became in tolerable to the point that I HAD to yank my contact out immediately, even when trying with a brand new lens. The scheduler took nearly 10 minutes to tell me she could get me in to see a doctor in 35 days. I reiteracted that I thought it was infected and the cornea possibly scratched, and she still didn't offer anything else. Is there an emergency option I asked? No. Sigh.... read full review
February 2024
Do not come here. I have no clue how they are ranked as the 3rd best eye hospital in the country. They should be ranked as the worst. They refuse to release medical records. I may have a cancer in my eye and am not able to get a second opinion because they refuse to give me my records. I have requested them 6 different times. I guess they like murdering their patients
I was referred to the Wilmer Eye Institute after my last eye exam, where I found I may be at risk for glaucoma. This past Friday, 7/12 I arrived at Hopkins for glaucoma testing. I signed in with a front desk on the Orleans St side of the hospital and was directed to the Wilmer Eye Institute. Once I got there, I checked in and was told to go down a level and to check in there as well. I did so and sat in the reception area until I was called. There was a bit of a wait as my appointment was at 10:40 and I wasn't seen until after 11. The glaucoma testing was intense and some parts weren't enjoyable at all, tho necessary. I worked with multiple staff and doctors... read full review
The specialists are great. The residents clinic and the schedulers are not so awesome. In fact, the schedulers are pretty much a hindrance to the whole process. I called up saying that my eye was watering, red, painful, and when I tried putting my contacts in, the pain and eye watering became in tolerable to the point that I HAD to yank my contact out immediately, even when trying with a brand new lens. The scheduler took nearly 10 minutes to tell me she could get me in to see a doctor in 35 days. I reiteracted that I thought it was infected and the cornea possibly scratched, and she still didn't offer anything else. Is there an emergency option I asked? No. Sigh.... read full review
Do not come here. I have no clue how they are ranked as the 3rd best eye hospital in the country. They should be ranked as the worst. They refuse to release medical records. I may have a cancer in my eye and am not able to get a second opinion because they refuse to give me my records. I have requested them 6 different times. I guess they like murdering their patients