Losing a pet is one of the hardest things a person can go through, but then having to decide to bury or cremate is even harder. Our oldest cat, Lucky, passed away at home and our girls wanted him cremated so he could sit beside our English Bulldog, Einstein, who we lost many years ago. So, then came the arduous process of not only finding a crematory, but finding a reputable one! I looked at many and decided on one that was close to our home, but something told me to do more research. I am glad I did because I discovered that the crematory was being accused of dumping bodies! So, I researched some more and came upon a WBAL video clip about the situation and they interviewed Zoey. I went and researched Charm City Crematory and also viewed Zoey’s TikToks about the cremation process. Watching her videos helped me understand the process and I knew she was the real deal. Communication was immediate and put my mind at ease. I dropped Lucky off on Saturday and we had him home by Wednesday! Thank you so much for taking care of Lucky!
About Charm City Pet Crematory
Charm City Pet Crematory is a trusted cremation service provider serving Baltimore and surrounding counties. As a third-generation, family, and female-owned Crematory, they take pride in being the only National Funeral Director Association Certified Crematory serving pets in Maryland. The Crematory not only cares about the quality of their services but also strives to optimize every detail of their organization to better serve their community.
They employ local military veterans to manufacture urns and create jobs for the autism and disability community. The staff is dedicated to educating the veterinary community to ensure dignity for pets even after their passing. Customers have praised the Crematory's compassionate approach, sharing experiences of exceptional service, timely responses, and customizable packages at reasonable prices. Many clients feel comfortable leaving their pets in good hands.
The staff, especially Zoey, are described as empathetic, friendly, and going above and beyond to provide comfort and support during pet loss. Reviewers have noted that Zoey combines professionalism with heartfelt care, making a difficult time more manageable. The turnaround time for services is quick, and clients appreciate the thoughtful handling of their pets. The Crematory also offers cute memorial items, which add a special touch to their services. Overall, Charm City Pet Crematory is a highly recommended choice for pet cremation services, offering a personalized and caring experience for grieving pet owners.
Reviews
We felt comfortable leaving our Sasha cat with this place. Matt helped us when we dropped her off. He was respectful and kind. It was snowing when we dropped her off, and snowing when we picked her up. Thank you for caring for our sweet girl. We are so happy with our memorials and for choosing you . 💗
We have lost many pets over the years, and Charm City has always been kind, understanding and helpful through the grieving process. Every pet was treated with dignity and respect. Our final wishes for their remains, and keepsakes, were handled accurately and promptly. Would give 10 stars if I could.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday 9AM - 9:30PM
Good to know
- accepts credit cards
- offers military discount
Location
5500 O'Donnell Street, Baltimore, MD 21224
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