About American Management
American Management is a professional and responsive property management company that prioritizes ease of communication, maintenance, and tenant satisfaction. With a focus on flexibility and swift issue resolution, they have earned the trust and appreciation of their tenants. Reviews praise the leasing office staff, particularly Heather, for their reliability and prompt communication. Tenants have experienced consistently strong customer service and maintenance, with the company going above and beyond to assist with unexpected circumstances. With a reputation for providing exceptional service, American Management is a reliable choice for renters seeking a positive and hassle-free living experience.
I've rented with American Management for the last 2 years and have had a good/easy experience from signing the lease through move out. Heather Betz has always been super helpful, friendly, and responsive. I will miss my cute apartment!
When I moved from DC to Baltimore in the middle of an emergency, I was worried about the mixed reviews on American Management. I had an awful landlord experience in DC, and I didn't want to move into another terrible situation. However, I didn't have much choice at the time.It's now been about 3 months since I've moved, and I'm so impressed with American Management. They have been flexible with me since day 1 and very responsive when I reach out about issues, which have ranged from mailbox problems to dishwasher problems to alarm problems. I have been renting for over a decade in multiple states, and I've never rented from a property management that took maintenance and...read full review
Heather in the leasing office is professional, reliable, and prompt with communication. I've lived in my apartment for 3 years now, and have experienced consistently strong customer/tenant service (from both the Leasing Office and Maintenance).Regardless of how much you love the home you've made for yourself, management can often be the deciding factor for whether you remain in it.