“Shortly after Christmas in 2022 we had a pipe freeze and break when it thawed at our Deepcreek second home. The water flowed for four days about 30,000 gallons. Many homes in Deepcreek had similar problems that year. Our insurance company recommended ServPro. They responded to my call the day I called. They had a crew out the next day even though it was a weekend. They pulled the carpet on Sunday to minimize the moisture in the house. The dry out was extensive since we had special flooring to support radiant heat. They worked diligently to dry out the structure and jumped through hoops to get storage PODS to move contents out of the house and a dumpster for demolition. Since so many homes were damaged in Garrett county MD that weekend due to the extreme cold weather (-20) the PODS and dumpsters were scarce. They did the demo and remediation efficiently. After the rebuild they were very responsive to unpack the POD and move the contents back into the house. I highly recommend ServePro and want to specially thank DJ and Tim.“
Damage Restoration
“Shortly after Christmas in 2022 we had a pipe freeze and break when it thawed at our Deepcreek second home. The water flowed for four days about 30,000 gallons. Many homes in Deepcreek had similar problems that year. Our insurance company recommended ServPro. They responded to my call the day I called. They had a crew out the next day even though it was a weekend. They pulled the carpet on Sunday to minimize the moisture in the house. The dry out was extensive since we had special flooring to support radiant heat. They worked diligently to dry out the structure and jumped through hoops to get storage PODS to move contents out of the house and a dumpster for demolition. Since so many homes were damaged in Garrett county MD that weekend due to the extreme cold weather (-20) the PODS and dumpsters were scarce. They did the demo and remediation efficiently. After the rebuild they were very responsive to unpack the POD and move the contents back into the house. I highly recommend ServePro and want to specially thank DJ and Tim.“