About PetSmart
Reviews for PetSmart
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 6PM
PetSmart is a well-known pet supply and services retailer, offering a wide range of products for various animals such as dogs, cats, birds, fish, amphibians, reptiles, and small animals. They have a clearance section and allow for online shopping with in-store pickup. However, some customers have noted wait times in certain sections and a limited selection for small animals and reptiles. The store's staff has received positive reviews, with associates being described as knowledgeable, helpful, and patient. One associate, Becky, was specifically praised for her assistance with a customer's boarded dragon and her product recommendations. The grooming salon has also received positive feedback, with a staff member named Alex noted for her patience and care with a new puppy. Overall, PetSmart offers a variety of products and services for pets, with staff that are knowledgeable and dedicated to the well-being of the animals. There may be wait times and limited selection in certain areas, but the store is generally clean and well-stocked.
Amazing staff
Took my morkie for grooming and Heather was fantastic with Rocco. Definitely the place I'm taking Rocco for his grooming needs.
Edit: new groomer... I'll keep the five stars. This place treats my Rocco amazing
I came in 10 min to close with my daughter tonight & received the most wonderful and pleasant customer service. Really refreshing and appreciated ☺️ the cashier was very helpful and kind.
I rated Petsmart only 3 stars bc the store was a bit of a mess, and there were bugs flying everywhere. At first, I thought they were fruit flies, but I've never seen fruit flies that size before, and I'm fr Ottawa, where we have countertop compost containers... Additionally, they had only 2 leash colours for tiny dogs in 6' length or tiny dog collars. However, the sparkle ✨️ and absolute gem of the store was Kya (??), the dog trainer and pet food advice giver. They spent so much time discussing the benefits of certain foods and ingredients, helping me find products, and generally putting me at ease that I felt wonderful when I left the store. I'm so incredibly grateful...read full review