Reviews for Chapel Lawn Funeral Home & Cemetery
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Chapel Lawn Funeral Home & Cemetery
4000 Portage Ave, Winnipeg
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I recently had the pleasure of working with Aldous Guzman during my and my husband’s recent purchase. His commitment to excellence and customer satisfaction left a lasting impression. From the moment we began our conversation, Aldous demonstrated active listening. He took the time to understand my and my husband’s needs, preferences, and concerns. His genuine interest in helping was evident. He provided detailed information about funeral planning and its features. Aldous also considered our budget and long-term goals. His personalized approach made us feel valued as a customer. I and my husband appreciated his straightforward communication, which built trust throughout...read full review
We dealt with Aldous..if you want to discuss your pre-planning, he has a lot of knowledge regarding the different options available. Not everyone is comfortable discussing plans regarding their death. He provides you with a thorough breakdown, makes you feel at ease, and treats you with compassion and care. You can tell he has an extensive background in the industry, as he was able to answer all of our questions effortlessly.His customer service is second to none. My mom suddenly passed due to a car accident, he contacted me right away even when he was on vacation, and setup an appointment the day he returned. He goes above and beyond, and our family is thankful for...read full review
I’m honoured to share my experience with Mr. Aldous Guzman as he not only made sure we understood the process of a funeral but the whole journey from making a decision in securing our life after death. I felt that he went above and beyond in making sure we trusted not only him but the process and showcased excellence, knowledge, and deep compassion for his role as a Family Service Director.If you are looking for someone to guide you through challenging times such as death, I would look no further and reach out to Mr. Aldous Guzman. Thank you!