About Best Buy
The Best Buy store offers a wide range of electronics, including computers, mobile devices, TVs, and video games. Customers can reserve products online and pick them up in-store or shop online with free shipping on orders over $35. The store provides a Low Price Guarantee and the latest tech products. In-house Geek Squad Agents offer technology solutions, such as repairs, protection, and exclusive perks for members. Some employees have been praised for their knowledge, friendliness, and professionalism, while others may prioritize upselling over customer service. Customers may experience varying levels of assistance from employees, and the store's hours may not be convenient for everyone. Despite this, some employees are reported to be helpful, such as the security guard and cashier. The store also employs a knowledgeable and caring employee named Ethan, who has gone above and beyond to assist customers, providing expert advice and ensuring a positive shopping experience.
Thank you so much, Prabhjot, for helping both me and my girlfriend. Your patience, kindness, and willingness to go above and beyond truly made our experience amazing. You took the time to make sure everything was set up properly and that we felt comfortable and confident with our choices. This was outstanding customer service, and we genuinely appreciate your help!
I had an excellent experience at the Pembina Best Buy thanks to Prabhjot. He was incredibly kind, friendly, and patient throughout the entire process. He took the time to explain everything clearly and made sure all my questions were answered without rushing. What truly stood out was that even after finishing helping me, he stayed after hours to assist with setting up my boyfriend’s phone plan. That level of dedication and customer care is rare and deeply appreciated. Exceptional service!!! thank you, Prabhjot!☺️☺️☺️
The young woman in the TV dept was terrific, knew her stuff, fun and wasn't pushy.
It's impossible to ignore the overwhelming amount of body odor masked with bad cologne throughout most of the store, especially in the PC area.. customers not staff
Less gaming and more showers boys.