Reviews for Family Health Center of Worcester

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The Family Health Center of Worcester is committed to providing affordable and high-quality primary health care services to the Greater Worcester area, with a focus on culturally diverse populations. The center's doctors, nurses, and staff are described as caring, compassionate, gentle, and kind. In particular, a nurse practitioner named Rebecca is highly praised for her attentive and helpful approach. However, there are areas for improvement. Some reviewers have criticized the reception service, especially when calling on the phone. The patient portal has also been a source of frustration, with reviewers reporting issues accessing their appointments and prescription refills. The reviewers express concern about the overall state of healthcare in Massachusetts, feeling that it is overly complicated and burdensome. Despite these challenges, the center's commitment to patient care and improving the health of the community is appreciated.

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From Family Health Center of Worcester

Family Health Center of Worcester is dedicated to improving the health and well-being of all residents in the Greater Worcester area, especially culturally diverse populations, by providing access to affordable, high quality, integrated, comprehensive, and respectful primary health care and social services, regardless of patients’ ability to pay.