Ameritax Worcester

Dec 2023

Went here for years when it was at Webster Square and run by Joe, ever since they moved to Harvard St and Joe retired it's been awful. Taxes papers dropped off in April, I called every week and emailed while hospitalized from June to November . Nobody called back until a week before Thanksgiving my papers couldn't be found but dome9ne will check office. 3 weeks later nobanswer, I then visited every ameritax office and left messages everywhere. Finally dome lady answered and said they're in my hands . We didn't do anything to you there's a margin for error in every business... meanwhile my son missed opening of filing fafsa for college, they charge me $220 to even see...read full review

Apr 2023

Do not bother!!!!I’ve been coming here for years and never had any issues. I miss how we used to meet in person but now it’s drop off. I just got my taxes back (4/17) and I dropped them off in February. Absolutely ridiculous how long it took. Every time I tried to call, no one picked up or without getting my name, they told me to keep waiting. At one point they told me my taxes were done and to come in to get them, but when I arrived, they were indeed not ready.When I finally got the phone call and picked up my taxes, they did not give me any kind of discount for the wait and the confusion of telling me they were ready AND I no longer got my “loyalty” discount...read full review