About Drains By James Inc.
Drains By James Inc. is a highly regarded drain and sewer cleaning service located in Wilmington, MA. The company specializes in a variety of drain-related services, from routine maintenance to urgent repairs. Customers consistently praise the team for their fast, reliable, and affordable solutions. One reviewer highlighted the exceptional service received from Mike, who promptly addressed a Saturday night emergency, efficiently fixing backup pipes that were causing damage to multiple units. Another customer noted the thorough and professional work done by Mike and his crew when replacing an outdated house trap in their condo. The team is known for being on time and providing updates throughout the process, ensuring customer satisfaction. Additionally, Shane and Sam received commendations for their excellent service in fixing a kitchen drain emergency. Customers have also expressed positive experiences with technicians like Mikey T, who showed up on time, worked quickly and cleanly, and provided professional service. Others shared that technicians Mark and Brandon diagnosed issues efficiently, explained repairs clearly, and worked confidently to resolve problems with minimal disruption. The office staff, including Meghan and Paula, were described as impressive and a pleasure to work with. Overall, Drains By James Inc. continues to be highly recommended for drain cleaning services in the Wilmington area, with many customers planning to refer the company to friends and family.
I called this morning and Dan arrived within the hour to clear a very clogged kitchen drain. He was very pleasant to work with. He was thorough and took care not to leave any kind of mess. He tested his fix before declaring it fixed. Highly recommend.
I’ve been having major drain issues since I purchased my home a little over a year ago and had plumbers and drain companies out multiple times to fix the problems to no avail. Drains by James were recommended and came out, they were knowledgeable, very courteous and listened to the problems which is so much more than I can say for any other company. Listening to the customer is so underrated these days and they restored my faith. They investigated, and got to the root of the problems and handled everything with ease all while being pleasant and personable. I highly recommend these guys!