I recommend Ira acura Westwood for all your automotive needs. I've been a loyal customer for about 20 years. Fadia Chamoun is my salesperson, and she is such a sweetheart. I was also greeted by the preowned car manager, Vinny, and the general manager, Jose. They're friendly and make you feel welcome. Last time I was in for service, George Flaherty assisted me. I really feel like he has my best interest in mind when I go there. Everyone I have dealt with in parts, including the manager, Jim, have always been very helpful. The service manager and shop foreman are great as well. Awesome employees in general. The company is lucky to have them.
About Ira Acura Westwood Service Center
Ira Acura Westwood Service Center is a highly recommended automotive service provider, known for its exceptional customer service and knowledgeable staff. Customers have consistently praised the friendly and welcoming atmosphere, with the sales team, service advisors, and managers all going above and beyond to ensure a positive experience.
The service department has been particularly impressive, with customers highlighting the exceptional work of advisors like George Flaherty and Marc, who are said to have the customer's best interests in mind. The parts department has also received positive feedback, with the manager Jim always being very helpful.
However, one customer had a less than satisfactory experience with a specific advisor, Noah Stern, who was reported to have an attitude and made questionable decisions regarding the customer's vehicle inspection. Despite this isolated incident, the overall consensus is that Ira Acura Westwood Service Center is a reliable and trustworthy automotive service provider that delivers exceptional service and care for its customers.
Reviews
Excellent service and no surprises! Noah especially was super helpful with setting expectations about what was needed on my car, and the exact time it’ll be completed. Highly recommend!
Had an issue with my battery draining for some unknown reason. Left it overnight and they where able to diagnosis the problem. Very friendly staff, good experience with Ira of Westwood, definitely recommend them…
Photos
Hours
Monday 7AM - 6PM
Tuesday 7AM - 6PM
Wednesday 7AM - 6PM
Thursday 7AM - 6PM
Friday 7AM - 6PM
Saturday 7AM - 4PM
Sunday Closed
Location
395 Providence Highway, Westwood, MA 02090
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