Jamie was my service advisor and was very informative, helpful and pleasant!!
Ken was my driver both ways and he was a joy to be with as well !
I was very happy with my service although I was disappointed that my car wasn’t washed vacuumed and I used to get a full tank of gas but maybe you don’t do that anymore ?
I would give BOTH Jamie and Ken a 5+ rating
About BMW of Norwood Service Center
BMW of Norwood Service Center provides exceptional customer service, ensuring a seamless and enjoyable experience for its clients. The service team, including advisors like Diane and Jamie, are knowledgeable, friendly, and go above and beyond to meet customers' needs. The loaner car service and drivers, such as Ken, are also highly praised. The center's professionalism and attention to detail, from scheduling to pickup, make it a standout in the industry. While some minor details, like car washing and fueling, may no longer be included, overall, customers are extremely satisfied with their experience and would highly recommend BMW of Norwood.
Reviews
I recently purchased a “new to me” (2 years old) vehicle from BMW Norwood. The whole process from start (scheduling test drive) to finish was seamless and very easy. Aleksandr was professional and friendly. I live an hour away and after we signed papers I told him I hoped to do everything in one day when I picked it up - registration, sticker, etc. He was able to get it all done for me. My husband and I both agree this was one of the easiest car buying experiences we’ve had. The car looked almost immaculate when I picked it up. I would gladly recommend BMW of Norwood to anyone looking to buy a new car.
Great experience. Leanne Rattey is the best service advisor ever! She is very professional, understanding, and is a problem solver! We were very pleased with her professionalism and would recommend her to anyone needing service at BMW of Norwood!
Photos
Hours
Monday 6:30AM - 6PM
Tuesday 6:30AM - 6PM
Wednesday 6:30AM - 6PM
Thursday 6:30AM - 6PM
Friday 6:30AM - 6PM
Saturday 7AM - 4PM
Sunday Closed
Location
918 Providence Highway, Norwood, MA 02062
More Local Businesses in Norwood
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.