About Puffer's Salon & Day Spa
Puffer's Salon & Day Spa offers a great experience with attentive, personable, and compassionate employees. The spa provides well-worth-it relaxation and excellent massage and facial services. Clients praise the strong hands and politeness of the massage therapists, as well as the friendly and knowledgeable staff, who provide detailed skin care advice. Visitors feel confident and relaxed after their appointments, with many returning for repeat services. Puffer's Salon & Day Spa is considered one of the best places in western Massachusetts for massage and facial services. Clients appreciate the beautiful and relaxing spa environment created by the owner, Judy Puffer. The stylists and estheticians are consistently professional, skilled, and attentive, and the front desk is personable and efficient. Customers have had positive experiences with the services at Puffer's, including getting a perm with loose waves and a deep massage that provided much-needed relaxation. The staff is attentive to clients' needs and concerns, consulting with other stylists to ensure the best results.
I've been to this place for massages a few times before, and this visit reminded me why I liked coming back. I had booked one type of massage, but there was a mix-up and I ended up receiving a different one — which, to be fair, was still wonderful, since I've had great massages here in the past.
I mentioned the mix-up to the front desk, and the next day they called me personally to make it right — they offered to book me for the massage I'd originally wanted, at no additional charge. That level of care and follow-through says a lot about how much they value their clients.
Genuinely recommend this place — great massages, and a team that actually...read full review
Judy is one of the best hairstylists I’ve ever been to! She truly has an eye for detail and a passion for her craft. She took the time to understand exactly what I wanted and delivered beyond my expectations. My haircut looks fantastic. I highly recommend Judy to anyone looking for a talented and professional stylist!!!
I’ve had the pleasure of being a client of Puffer’s for 30+ years but recently moved out of the area. Over the years, I had the opportunity to experience many of their services and always found them to be top-notch. The stylists and estheticians are consistently professional, skilled, and attentive, and the front desk personable, and efficient.
A special shout-out to Judy Puffer for creating such a beautiful and relaxing spa environment, and to Anne-one of the best hairstylists around - for helping me enjoy many years of great hair days.
I’ll truly miss my frequent appointments at Puffers. It will be hard to find another salon that matches the level...read full review