About Westborough Automotive Service
Westborough Automotive Service offers reliable car care for cars, trucks, and SUVs. They prioritize honest and transparent service, explaining necessary repairs and providing fair pricing. Customers praise the team's professionalism and trustworthiness, noting how courteous and honest they are. The service is quick and efficient, making it a convenient option for various auto needs. Customers have shared positive experiences, such as speedy assistance with flat tires and friendly interactions. The shared driveway and parking lot with Jiffy Lube require careful entry, but many express satisfaction with the overall service. The team is recognized for their reasonable charges and commitment to customer satisfaction.
I recently moved to the area last month. My windshield wiper broke and being about 3 hours away from my usual mechanic I spent my morning calling around different auto shops for ASAP help. Westborough Auto was the only one who picked up the phone and said they’d be able to do it no problem. The service was quick and they kept me informed of any other issues.
The waiting room was heated and toasty which was a plus. I’ll be returning for any auto needs or when I need my inspection sticker
I edited my review to reflect a change in the experiences I had interacting with the Westborough Automotive services. I had originally been quoted for a replacement of a transmission, which totaled $7,000, and had towed the vehicle to a second mechanic to have it looked at and repaired, turns out the CV Axel had broken and needed to be replaced, this repair costed $450.
After leaving a review of my experiences with the misdiagnosis and having to have my car towed to a second location, the owner, Dan, had reached out to me.
In a timely manner, Dan had responded to my review online and via text offering his apologies, an explanation for the misdiagnosis, and...read full review
Went for an inspection in the morning around 930AM. First week of the month. Only one car ahead of me. Very quick! Was in and out in less than 20 mins. Only downside (and that’s why I gave 4 stars), it was cash only.