About Elm's Cleaners and Expert Alterations

Elm's Cleaners and Expert Alterations is highly praised for its exceptional tailoring and alteration services. Customers consistently commend the Master Tailor for her unmatched skill and dedication to perfection. The shop is especially popular for wedding dress alterations, with one customer sharing a wonderful experience that included multiple appointments and excellent communication. However, potential clients are advised to book well in advance, as her schedule fills up quickly. Despite a slightly disorganized appearance, the quality of work remains outstanding, with clients feeling confident and beautiful in their altered garments. The owner is always accommodating and friendly, and the prices are very reasonable. Customers describe the Master Tailor as the "best kept secret" and the "only person they trust" to alter their clothes. One customer cannot give the tailor "enough credit" for the amazing job done on her daughter's dress, making her look and feel beautiful. Elm's Cleaners is recognized as a top choice for alterations, thanks to the tailor's expertise, helpfulness, and care in providing a great customer experience.

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Reviews for Elm's Cleaners and Expert Alterations

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  • May 2025

    Ula is fabulous. I called a few months ahead of my wedding, and we scheduled about 4 appointments. My dress fit beautifully, she hemmed it to the perfect length, and took on my mother’s gown in the process- despite being obviously busy in the height of the season. Pricing for quality tailoring can be daunting, but she talked us through each step, was honest and forthcoming about what she needed to charge, while also being gracious and even generous at times because she wishes wholeheartedly to be fair. Her work was fabulous, but visiting with her is even better. Her motherly advice and welcoming nature was always a blast for my mom and myself. She’s funny, enthusiastic,...read full review

  • Jan 2025

    Ursula is so talented! She did such beautiful work with my mother of the groom dress. The alterations were perfect and I couldn’t have been happier! She even was able to help me with jewelry and purse recommendations that were perfect for the dress.

  • Sep 2024

    Ursala is the best. She did an amazing job on my daughter’s dress. We bought her dress in Boston but we are from Western Mass and wanted to have someone local do the proper alterations on the dress. I cannot give this woman enough credit for the amazing job she did. So accommodating and made my daughter look and feel beautiful. Best kept secret. I heard about her through a friend. All I can say is book her early and just trust the process. If i could give her 10 stars I would!!!

Hours

Monday: ClosedTuesday: 10AM - 5PM
Wednesday: 10AM - 5PM
Thursday: 10AM - 7PM
Friday: 10AM - 3PM
Saturday: ClosedSunday: Closed

Tips

 on-site services  no online appointments accepts credit cards bike parking

Location

245 Elm St, West Springfield

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