Lynch Landscape & Tree Service
“The Lynch Landscape & Tree Service crew did a meticulous, clean job removing our tree. They were very careful with our yard, and their work deserves five stars. We are grateful for their professionalism and care.
Unfortunately, our experience with Michael B., a Lynch representative, was very different.
Our plan was to begin pruning the tree and assess whether it needed to be removed. After the crew arrived, Michael came to evaluate the tree and recommended removing it altogether. We knew that was a possibility.
However, this was a big, beautiful maple tree, and removing it was not a decision we took lightly. Removing the tree has an impact on our family, our community, and the environment. Before making such a significant decision, we needed help weighing pruning versus cutting it down.
We asked Michael several questions, including what he thought might happen if we simply pruned the dead parts of the tree. His response was flippant: “I don’t have a crystal ball”.
My wife and I then asked for a few minutes to discuss the decision privately. Michael responded by turning to the crew and saying, “We can go for lunch,” even though it was still early in the morning.
Our concern is not with the quality of the tree removal itself, which was excellent. It is the lack of empathy, patience, and respect we experienced when trying to make an important and emotionally difficult decision.
Ultimately, we decided to remove the tree because we did not feel we had the right to put our family or our community at risk.
This review concerns a tree removal service performed on October 7 in Wayland.”
