I purchased an Exceed microneedling device, used it a few times, and now the device doesn't turn on. I called Candela and they said they don't service this device and I would need to buy a new one. Also, I purchased their GentleMax laser when we opened 4 years ago and it constantly broke down and every time they came to fix it the part or whatever what outside of our service agreement and was forced to spend thousands to do the reapair. I will not purchase anything from this company ever again.
August 2020
These products can take a practice to the next level. I'm so impressed by the extensive customer support & quality. Patients are happy!!!
September 2015
Great products, produced by great people!
In the hands of professionals,
Candela products bring satisfaction and happiness to those who seek it!
Syneron / Candela products treat (remove) varicose veins, tattoos, and most skin blemishes and defects.
I purchased an Exceed microneedling device, used it a few times, and now the device doesn't turn on. I called Candela and they said they don't service this device and I would need to buy a new one. Also, I purchased their GentleMax laser when we opened 4 years ago and it constantly broke down and every time they came to fix it the part or whatever what outside of our service agreement and was forced to spend thousands to do the reapair. I will not purchase anything from this company ever again.
These products can take a practice to the next level. I'm so impressed by the extensive customer support & quality. Patients are happy!!!
Great products, produced by great people! In the hands of professionals, Candela products bring satisfaction and happiness to those who seek it! Syneron / Candela products treat (remove) varicose veins, tattoos, and most skin blemishes and defects.