This is a long time coming review. Casa Mara / Talin, the owner, she is amazing , she is perfect and she’s is also an awesome friend. Her work is perfection. She’s accommodating and a great professional. I love her. She’s the best.
Hannah L.
Mar 2023
When paying for hair services, the owner apologized and said that she had entered the amount into the system incorrectly and proceeded to try to fix it. I watched as 7 receipts came through my email account and text and wanted to write down the correct total and the owner became angry that I did not understand her credit system quickly enough. I called my credit card company and they looked at the pending authorizations and when the final charges did post, the total did not match what the owner had told me it should be. The sum of each hair service did match the total on the account, so I assumed her total was wrong. After creating this problem, the owner acted nasty and didn't want to work with me which is the reason for the review. Inquiry in to BBB.
Dylan Charles
Feb 2023
Great experience, great haircut, will definitely return!
AZ
Jul 2022
Talin nailed it!Services: Hairstyling
Nicole Koutoujian
Apr 2021
Talin has been highlighting and cutting my hair for over 10 years! she always exceeds my expectations and keeps me up to date on new trends. highly recommend
Peter Fahey
Mar 2021
I needed my 2nd COVID-19 haircut does a great job. Highly recommend
Alyssa W.
Jan 2021
I went to Casa Mara to have my hair cut and colored (which I had never done) to cover some white hairs. Talin was extremely knowledgeable and did an excellent job with the color and cut. She gave me options for the color and explained to me how it would look since I had never colored my hair before. It came out nicely and the bonus was that she styled my hair without me having to ask. Since I have moved back from the west coast I have seen 3 different stylist all of whom did a decent job but I would have to ask them to style it every time (this is something that should be done automatically). I will absolutely be back!
Mia B.
Jan 2020
I loveeee Casa Mara. I just recently moved to the Watertown area and have been coming to Casa Mara every three weeks since!! She is so quick and efficient with the root touch up and is great to talk to throughout the whole process. My biggest pet peeve with dark hair coloring is when residual color is stained on my forehead but she always ensures I leave with no leftover color stains on my skin! I also have always been very nervous when it comes to haircuts but she gave me exactly what I asked for and I had no doubts about trusting her to cut my hair. I couldn't recommend this salon more!!
H K
Dec 2019
I went to Casa Mara for a simple, single process color for my roots. When I got home, I realized that there were spots that they either completely missed or didn't put enough color or perhaps the right color, so there were tiny specks of white hair left, right at the roots. I called them to see if we could remedy the situation. The person who answered the phone told me to come back right then and there, but I was going out of town, so I wasn't able to go return until a few days later. When I got to to the salon, (less than a week after my initial appointment) the lady was very dismissive and took a too-quick look at my hair and said that no, they actually didn't miss anything, it was because my hair had (somehow!) grown in the few days after my initial appointment. Stylists make mistakes; I'm understanding as long as we can work together to come to a happy outcome. However, this salon wasn't that. They don't care and I would look elsewhere for your hair needs. There are many, many salons out there.
Renata Dias
This is a long time coming review. Casa Mara / Talin, the owner, she is amazing , she is perfect and she’s is also an awesome friend.
Her work is perfection. She’s accommodating and a great professional.
I love her. She’s the best.
Hannah L.
When paying for hair services, the owner apologized and said that she had entered the amount into the system incorrectly and proceeded to try to fix it. I watched as 7 receipts came through my email account and text and wanted to write down the correct total and the owner became angry that I did not understand her credit system quickly enough. I called my credit card company and they looked at the pending authorizations and when the final charges did post, the total did not match what the owner had told me it should be. The sum of each hair service did match the total on the account, so I assumed her total was wrong. After creating this problem, the owner acted nasty and didn't want to work with me which is the reason for the review. Inquiry in to BBB.
Dylan Charles
Great experience, great haircut, will definitely return!
AZ
Talin nailed it!Services: Hairstyling
Nicole Koutoujian
Talin has been highlighting and cutting my hair for over 10 years! she always exceeds my expectations and keeps me up to date on new trends. highly recommend
Peter Fahey
I needed my 2nd COVID-19 haircut does a great job. Highly recommend
Alyssa W.
I went to Casa Mara to have my hair cut and colored (which I had never done) to cover some white hairs. Talin was extremely knowledgeable and did an excellent job with the color and cut. She gave me options for the color and explained to me how it would look since I had never colored my hair before. It came out nicely and the bonus was that she styled my hair without me having to ask. Since I have moved back from the west coast I have seen 3 different stylist all of whom did a decent job but I would have to ask them to style it every time (this is something that should be done automatically). I will absolutely be back!
Mia B.
I loveeee Casa Mara. I just recently moved to the Watertown area and have been coming to Casa Mara every three weeks since!! She is so quick and efficient with the root touch up and is great to talk to throughout the whole process. My biggest pet peeve with dark hair coloring is when residual color is stained on my forehead but she always ensures I leave with no leftover color stains on my skin! I also have always been very nervous when it comes to haircuts but she gave me exactly what I asked for and I had no doubts about trusting her to cut my hair. I couldn't recommend this salon more!!
H K
I went to Casa Mara for a simple, single process color for my roots. When I got home, I realized that there were spots that they either completely missed or didn't put enough color or perhaps the right color, so there were tiny specks of white hair left, right at the roots. I called them to see if we could remedy the situation. The person who answered the phone told me to come back right then and there, but I was going out of town, so I wasn't able to go return until a few days later. When I got to to the salon, (less than a week after my initial appointment) the lady was very dismissive and took a too-quick look at my hair and said that no, they actually didn't miss anything, it was because my hair had (somehow!) grown in the few days after my initial appointment. Stylists make mistakes; I'm understanding as long as we can work together to come to a happy outcome. However, this salon wasn't that. They don't care and I would look elsewhere for your hair needs. There are many, many salons out there.
Corina Mier y Teran
Thank you, Fiona, for an amazing hairdo!