About KEN's HVAC SERVICE
Reviews for KEN's HVAC SERVICE
Write a reviewHours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: 8AM - 5PM
Sunday: Closed
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Ken's HVAC Service is a highly recommended business for all heating and cooling needs. Customers praise the company's owner, Ken, for his exceptional professionalism, efficiency, and technical expertise. He is known for his prompt response and thorough diagnosis. Many customers have expressed their satisfaction with Ken's friendly and trustworthy demeanor, as well as his willingness to go the extra mile to ensure their complete satisfaction. Recent reviews highlight Ken's quick response when furnaces stop working, with one customer mentioning how he diagnosed a cracked heat exchanger and provided a reasonable quote for replacement. Ken replaced the furnace efficiently and even performed thorough maintenance on another unit. His professionalism and expertise truly stand out. Other customers appreciate how he made time to come out the day after they called, arriving on time and getting their systems running immediately. With a reputation for reliable and quality HVAC services, Ken's HVAC Service remains a trusted choice for homeowners seeking efficient and affordable solutions for their heating and cooling systems.
So a true story here. Our AC failed this weekend Fourth of July. Big heat wave wave in Boston as we all know. I called several HVAC companies and of course they’re all very booked but a guy shows up from a company I shall not name and after doing a little bit of examinations tells me I need a new AC system immediately. It’ll be eight to $12,000. He can do it Monday. Meanwhile, I had also called Ken and he showed up (I believe this is Ken himself), about an hour and a half later. He proceeded to take a look and then simply replaced our capacitor unit and hosed off the condenser coils with my water hose. Immediately, the fan on the external unit at our house was functioning...read full review
Ken and his team were able to schedule me in same-day when my AC broke on one of the hottest May days on record. They were prompt, arriving at the exact time stated, and then it only took about 30mins to both diagnose the problem and replace the part. Bonus, price was less than expected! Will be calling again anytime I have AC needs because they were that good. Thanks, Ken!
Ken’s team was very communicative and replaced our entire heating and cooling systems in our basement and third floor in less than three days. They wore booties when in the house and kept a very clean job site after each day. Ken’s price was the lowest of the four vendors we got bids from. I would highly recommend!