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Department of Physical Therapy at Waltham
9 Hope Ave, Waltham
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The appointment for x-ray was scheduled for 1:10pm. It took us an hour to be seen, the employees at check-in were not helpfull at all and did not provide the estimated wait time. Every patient at radilogy was waiting an hour or more for their appointment. I asked to see the manager who I had to wait to see too. The manager clearly did not understand how to manage the situation or prevent these delays from happening in the future.
Outstanding highly competent Drs! The office staff are all polite and professional. The waiting rooms are adequate. The type of care is the best! We highly recommend the Orthopedic department!!
Today, my family and I had the worst experience of our lives at Boston Children's Waltham. My 8 year old daughter was medicated to "sleep" and extract 2 permanent teeth. We were told that she would go to sleep, wouldn't remember anything and would feel no pain. As soon as she started to get sleepy I was happy that everything was going as expected, there were no surprises and my mother's heart was at peace that everything would be fine. But nurse Olivia from Dr. Green was giving too much medication into her vein and she didn't sleep. Suddenly, without any prior explanation, I was taken from the room where she was still awake and scared, and... read full review