Constant Contact

Nov 2025

BEWARE..I signed up for a trial. The trial is very limited in testing out their service. Certain functions do not even work like selecting all contacts. Despite the polite rep I am encountering a potential bait and switch. They charged me 4 times what I was quoted. They offered a refund, but it took many emails and phone calls to get it resolved.

Nov 2024

Really poor customer service. From not attending to our first meeting to not caring about understanding what my project was about. I cannot imagine how working with such an agency might be like.

Aug 2024

We used this service for about five years or so but towards the end, it was plagued with constant technical issues that we were wasting being on the phone repeatedly and was costing more time and money. The technical side of things is what broke the camel's back. Their Webinar from time to time seemed informative enough. We ended up moving to another company (bigger but won't name them) and have been a much better experience with far better open rate. Way too many bots and bounces with this company.

Another thing to add, if we wanted to export contacts, it would sit there literally for hours just to download these contacts. The new service we use, we can download...read full review