About G&G Mechanial, Inc.
G&G Mechanical, Inc. is a well-regarded HVAC service provider known for its friendly and knowledgeable staff. Customers have praised the responsive front office and the professional technicians who handle installations and repairs with expertise. Many have relied on G&G for years, appreciating their dedication to problem-solving, such as when a technician identified an issue with a part not suited for a specific model and arranged a temporary fix until the correct part could be installed. Clients have reported quick service, with technicians often able to resolve issues in just a few hours, showcasing their efficiency and professionalism. However, some reviews noted concerns about payment policies, particularly regarding high costs and the expectation for immediate payment, which left some customers feeling pressured. Overall, G&G Mechanical, Inc. has earned a reputation for quality sales and installation services, making them a preferred choice for HVAC needs among both homeowners and renters. They are recognized for their courteous approach, and many customers express loyalty after experiencing their excellent support and timely service.
We’ve had our tune ups and service with G&G for several years and I’m so glad I found them. The front office is very responsive and the HVAC staff have all been great. Friendly and knowledgeable. They came to replace a part today and the system still was not working. He took the time to determine the problem wrong part for this model at time of installation. Our unit WAS NOT installed by G and G. He took the time to explain, create a temporary solve, and will be back with tge correct part. Highly recommend G&G!
I rent my condo in Cambridge. Tenant called to let me know water tank is leaking. GG was there the next morning and said I need a new boiler and water tank. The sales person was also an experienced plumber and made the right recommendation. I had no choice and had to replace it that day. The cost was $13k. Needed to put down a 50% deposit
As a point of info last year GG installed a new $14k heat pump.
I asked if the balance could be paid in 30 days. Mgt told my sales person NO. Balance due now. Not everybody in these times has $13 k available on a minutes notice.
Bottom line a rating of 5 for sales and installation. A rating of zero for the greedy owner with...read full review
AC was out in our office for a few days these guys were able to get it up and running within a few hours. Tech was very nice and professional explained the issue well and got it fixed fast fast.