About SERVPRO of Chelmsford / Westford and SERVPRO of Billerica / Tewksbury
SERVPRO of Chelmsford/Westford and Billerica/Tewksbury understands the stress and disruption caused by fire or water damage to homes and businesses. Their goal is to minimize the interruption and quickly restore properties to their original state. This team of professionals provides excellent work, thorough communication, and a great experience overall. They are knowledgeable, friendly, honest, and dependable, working closely with clients and insurance companies to ensure a quality job. With their prompt response, frequent check-ins, and commitment to customer satisfaction, SERVPRO of Chelmsford/Westford and Billerica/Tewksbury is a highly recommended service provider for any fire or water damage restoration needs. Recently, the team responded quickly to a water pipe burst that caused significant damage, doing an amazing job. They were very nice and incredibly productive, making the process smoother for the homeowner. In another case, after a basement flooding, Kevin and his team arrived promptly and restored the space efficiently. Their customer service was impeccable, and the work was completed in no time. One customer also experienced a leakage caused by a sludge blockage in a main pipe. After calling SERVPRO immediately, even after hours, a professional named Cody arrived quickly. Cody was thorough, professional, and very kind, helping with all aspects of the cleanup. He explained what needed to be thrown away or replaced and walked through the basement with the homeowner. The overall experience was very positive, and the customer expressed high satisfaction with the company's service. The team’s quick response and thorough work provided much-needed relief during a stressful time, making SERVPRO highly recommended for fire and water damage restoration.
Kevin and his team were awesome. Our condo was unexpectedly flooded by our upstairs neighbor. Kevin was there from start to finish with experience, patience and helpful advice. I am very happy with our new bathroom and highly recommend him and his team.
I was in a panic thinking we may have had mold starting in our basement but Kevin Coates came to our house within hours of me calling and he inspected everywhere and assured us that we did not have mold. He was patient and understanding and very knowledgeable. We were so thankful that we called Servpro! I would highly recommend!
ServPro did an excellent job in mitigating our water issue in our basement. They were professional and timely in their response and reduced the stress for our family dealing with the situation. Cody, especially, did a fantastic job in the response and work he performed.