Took forever to complete their project. Showed up whenever they wanted and left for emergencies on a whim. They also treat women like it's the 1950s. No courtesy or class. Will knock things over and practically walk into you.
Jun 2021
Did an excellent job installing my Lochinvar system. BUT, we needed a repair and they showed up in the middle of the COVID spike with no masks! My 80 year-old father-in-law is staying with us and they put him at risk. This was extremely irresponsible and uncaring behavior and I cannot imagine a good reason for it. Note that there were two people, the owner and his helper. If this were a medical issue like asthma it would have affected only one of them. Plus, we should have been alerted to this before they came. I am very disappointed in this behavior and will not be using them again. Note that every other Lochinvar dealer I called assured me that their techs wear masks.Services: Heating...read full review
Took forever to complete their project. Showed up whenever they wanted and left for emergencies on a whim. They also treat women like it's the 1950s. No courtesy or class. Will knock things over and practically walk into you.
Did an excellent job installing my Lochinvar system. BUT, we needed a repair and they showed up in the middle of the COVID spike with no masks! My 80 year-old father-in-law is staying with us and they put him at risk. This was extremely irresponsible and uncaring behavior and I cannot imagine a good reason for it. Note that there were two people, the owner and his helper. If this were a medical issue like asthma it would have affected only one of them. Plus, we should have been alerted to this before they came. I am very disappointed in this behavior and will not be using them again. Note that every other Lochinvar dealer I called assured me that their techs wear masks.Services: Heating...read full review