About Planet Fitness
Reviews for Planet Fitness
Write a reviewHours
Monday: 5AM - 10PM
Tuesday: 5AM - 10PM
Wednesday: 5AM - 10PM
Thursday: 5AM - 10PM
Friday: 5AM - 9PM
Saturday: 7AM - 7PM
Sunday: 7AM - 7PM
Tips
street parking
Planet Fitness is a fitness center that aims to provide a welcoming and energetic environment for its members. With over 2,400 locations, the brand promises "Big Fitness Energy™," helping customers overcome the "down-and-ugh feeling of too little pep and not enough steps." While the staff is generally described as very nice and friendly, some reviews mention issues with equipment maintenance and repair. Several machines, including stair masters and stationary bikes, have been out of service for long periods, with some machines remaining broken for months. Customers often find the workout areas, especially the abs and stretching zones, crowded and tight, which can make exercising less comfortable. The facilities are often in large strip mall venues, offering ample space for various workout areas. Many appreciate that the equipment is good overall, with a variety of exercise machines and some free weights, and they enjoy the clean, newer, and brighter facilities compared to other locations. The atmosphere is described as great, family-friendly, with staff providing positive energy and motivation. However, concerns about equipment maintenance and timely repairs have been expressed, impacting the overall experience.
Massage beds and the massage chairs are old and not effective. The massage beds shut off 2 minutes into the massage and it happens all the time. The machines are old and need to be replaced. The massage chairs are just as old. you don’t get the effects of the chair especially when massaging your legs you can hardly feel the effect of the chair.Customer Service is extremely excellent!
Replace all of the massage chairs
Planet Fitness Stoughton on Washington St gets 5 stars from me. The Judgement Free Zone makes it a comfortable, low-pressure spot for any fitness level. The place stays clean with plenty of equipment, the staff is friendly and helpful, and there are nice extras like massage chairs. It offers solid value with hours that work for my schedule, and I’ve made steady progress here. I recommend this location.
No complaints about the facility itself - plenty of machines, generally clean, friendly staff - fine for the price point you're paying to have access to these things.
The entire class/training schedule that is online and on screens at the facility, however, is a lie. You can sign up for these offerings all you want, but there is no staff supporting those programs. Was bummed to learn that, but it sounds like this is not unique to this location.