Reviews for MML Investors
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Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 2.7/5
MML Investors
1295 State St, Springfield
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I contacted MassMutual to request a Surrender form, and long story short was told it would take 5-days for them to fax the form to me. When I still had not received the form on the 6th business day following my initial call, I was told that the way they counted the days, I was still on my 5th day and I would receive the forms sometime that day. I did not receive the fax until the next morning. They were supposed to have mailed it out 2-months ago. If you die or want to convert your policy, good luck getting any cooperation from MassMutual.