They sell fake jewelry and lie and say it's 14k. I have had this terrible rash around my neck from a GOLD necklace I paid 800 dollars in cash and exchanged MY 14K NECKLACE FOR. DO NOT TRUST THESE PEOPLE THEY ARE NICE BUT LOOKS CAN BE DECEIVING!!!!
Horrible Experience, Awful Customer Service. I am a Big Fan of supporting local businesses. But not this place!! He was very rude, very pushy. The items I wanted to purchase I had a few questions, and that seemed to be a problem.. His words was, " Are you going to buy or not" . The store was not crowded. Apparently this man knows Nothing about customer service. I will stick to Hannoush , PolGold in Chicopee, or even Kay's...
I bought a gold ankle bracelet on March 20th, 2021. The man at that time was very helpful and even sized the bracelet around my ankle. We even joked about my legs at the moment. I paid in full for my ankle bracelet that day. Since then I have returned 3 times due to the links in the bracelet coming apart. I have taken off my bracelet at night time and for showers to prevent any more breakage. The first 2 times were no issue, but the third time both employers were extremely rude to me after I simply asked what my options were as the bracelet was less than 5 months old and it already broke 3 times. They both called me a liar, told me they would have to start charging me,… read full review
1319 Main St, Springfield, MA 01103
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