Patty was incredibly helpful from the moment we walked through the door. She was friendly, knowledgeable, and made the whole process so much easier. She quickly helped us find everything we needed to look at and took the time to confirm the details so we could feel confident about our choices. She was efficient without ever making us feel rushed, and her customer service was excellent. We really appreciated her help and would absolutely recommend asking for Patty if you’re shopping at Floor & Decor!
About Floor & Decor
Based on the reviews, Floor & Decor in Shrewsbury, Massachusetts offers unbeatable prices on tile, wood, stone, laminate, and luxury vinyl flooring. The showroom is a beautiful store with a wide selection of high-quality flooring, cabinets, countertops, and installation materials. Everything is organized well. The staff are all very nice, helpful, polite, and kind. Customers highlight employees like Jace, Rafael, Gladys, Christian, and Chaneal. They are described as the best, incredibly friendly, personable, professional, and knowledgeable. They go above and beyond to help customers match tile, find products that were thought to be out of stock, and get the right installation supplies. Customers appreciate the patience and positive energy. Expert design services and free in-store pickup make shopping easy. One customer was in and out in 20 minutes for a pickup. Homeowners and contractors choose Floor & Decor for their renovation needs.
Reviews
We visited the store on 9/08/2026 and Sam assisted us with our selection. The store was neat and tidy and the selection was well above average. Out of all the stores amenities it was Sam who made the difference. Everytime we visited the store we witnessed him literally sweating profusely while working and still taking the time to assist us with genuinely good spirits. He even partially built a floor for us so we can compare our final selections! Above average store. SUPERSTAR EMPLOYEE!!
I drive past Floor & Decor regularly and have been eager to check it out for some time. Upon entering, I was thoroughly impressed by both the interior design and the thoughtful layout.
The entire space is logically organized, making it effortless to locate specific items. What immediately caught my eye were the stunning vignette displays—each section features a full mockup that gives customers a clear, firsthand vision of how products will look in their own homes.
They offer complete solutions for virtually any remodeling project, including bathrooms, kitchens, living rooms, basements, attics, and dining spaces. Walking through the doors, the possibilities for home… read full review
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Hours
Good to know
- has installation services
Location
420 Boston Tpke Bld 1, Shrewsbury, MA 01545
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