I have engaged Ryan Flooring in Quincy on three occasions, but unfortunately, I've noticed a decline in their service quality over time.
The first experience, approximately 18 years ago. They provided a prompt and reasonable quote. The work was exceptional with a flawless installation of new hardwood floors, earning them a 5-star rating.
About 10 years later, the second engagement was less satisfactory. While they initially charged for the quote, she refunded the fee upon project completion. However, they used some chipped hardwood planks and failed to rectify the imperfections after sealing, resulting in noticeable flaws.
I have engaged Ryan Flooring (Quincy) on three occasions, but unfortunately, I've noticed a decline in their service quality over time. The first experience was approximately 18 years ago. Tina provided a prompt and reasonable quote. The work was exceptional with a flawless installation of new hardwood floors, earning them a 5-star rating. About 10 years later, the second engagement was less satisfactory. While Tina initially charged for the quote, she refunded the fee upon project completion. However, they used some chipped hardwood planks and failed to rectify the imperfections after sealing, resulting in noticeable flaws. Most recently, in June/July 2024, I contacted... read full review
November 2021
(I do not live in San Francisco, I live in Boston!) I'm giving them 3 stars because, in the end, we have a beautiful floor and the work done was very good. But they left a bunch of wood scraps, a ton of box trash, and all the carpet they took out... The price was really affordable compared to other places, which we were both happy about and nervous about. I would say their way of doing business is not as "polished" as some places (which charged a lot more money), and at times it made me nervous and unsure who I was dealing with or what the end result would be. However, they showed up when they said they would, and we have beautiful floors and are 100% satisfied... read full review
I have engaged Ryan Flooring in Quincy on three occasions, but unfortunately, I've noticed a decline in their service quality over time.
The first experience, approximately 18 years ago. They provided a prompt and reasonable quote. The work was exceptional with a flawless installation of new hardwood floors, earning them a 5-star rating.
About 10 years later, the second engagement was less satisfactory. While they initially charged for the quote, she refunded the fee upon project completion. However, they used some chipped hardwood planks and failed to rectify the imperfections after sealing, resulting in noticeable flaws.
Most... read full review
I have engaged Ryan Flooring (Quincy) on three occasions, but unfortunately, I've noticed a decline in their service quality over time. The first experience was approximately 18 years ago. Tina provided a prompt and reasonable quote. The work was exceptional with a flawless installation of new hardwood floors, earning them a 5-star rating. About 10 years later, the second engagement was less satisfactory. While Tina initially charged for the quote, she refunded the fee upon project completion. However, they used some chipped hardwood planks and failed to rectify the imperfections after sealing, resulting in noticeable flaws. Most recently, in June/July 2024, I contacted... read full review
(I do not live in San Francisco, I live in Boston!) I'm giving them 3 stars because, in the end, we have a beautiful floor and the work done was very good. But they left a bunch of wood scraps, a ton of box trash, and all the carpet they took out... The price was really affordable compared to other places, which we were both happy about and nervous about. I would say their way of doing business is not as "polished" as some places (which charged a lot more money), and at times it made me nervous and unsure who I was dealing with or what the end result would be. However, they showed up when they said they would, and we have beautiful floors and are 100% satisfied... read full review