About Plymouth Fireplace and Energy Solutions
Plymouth Fireplace & Energy Solutions is a trusted, locally-owned business with over 35 years of experience. They offer a wide range of services, including selling and installing wood and gas burning products, masonry services, and outdoor products. All gas work is handled in-house, ensuring a seamless process without chasing contactors. The team is known for their excellent communication, skill, and professionalism, making sure each project meets customer goals and expectations. They are a licensed and insured installer of wood stoves and inserts, providing quality installation and customer service. The company has a strong reputation for helping customers find the right solutions for their homes, whether it’s a new fireplace, replacement log set, or outdoor product. Their staff is dedicated to making customers happy, often going the extra mile, such as swapping out incorrect parts at no charge. Overall, Plymouth Fireplace & Energy Solutions is the preferred one-stop-shop in the greater Plymouth area, trusted for their expertise and commitment to quality.
They were professional and prompt from start to finish. I love my new gas fireplace!
Ryan at Plymouth Fireplace took the time to troubleshoot our parts replacement over the phone so that my husband could fix our fireplace. Very helpful and nice
Highly recommend Plymouth Fireplace! When shopping for our unit, we visited several stores closer to us, but the engagement was poor by representatives. One place gave us a brochure and told us to come back when we knew our choice. Jim took the time with me and my wife to explain all of the features, sizing, and pricing, really understanding our needs and goals. We settled on Kozy Heat. Normally, one would not expect to have a problem, but inexplicably our remote died immediately after Thanksgiving and the Holidays are fast approaching. This would be our first with the working fireplace, and we were excited to have everyone gather around the hearth this year. I called Jim and he immediately scheduled Tyler, who arrived today, to reprogram and replace the remote (apparently, it is something not self-service). Tyler had been an original installer for us and was cheerful as could be, having driven 40 minutes for a 5 minute appointment. The fireplace is now working properly and we very much appreciate the no charge warrantee service (it's important that Plymouth Fireplace stands behind their work and products) Thank You Jim, Tyler, and everyone at Plymouth Fireplace- Happy Holidays and a Healthy New Year PS - anyone have a question, DM me.😀