Maria's Oil is a reliable and customer-focused business known for its prompt service and friendly staff. Customers appreciate how quickly they respond, often coming out the same day or the next day, weather permitting. The company offers reasonable prices and maintains a good relationship with customers, making the oil delivery process smooth and satisfactory overall. However, some customers have noted a significant difference between the quoted price over the phone and the actual charge upon delivery. For example, a quote of $5.25 per gallon was later increased to $5.69 without prior notice, which was seen as a large jump and caused some disappointment. Despite this, the overall service remains positive, with good communication and helpful staff. Customers value the dependable service and fair prices but advise asking for written quotes to avoid surprises. Maria's Oil continues to be an appreciated choice for oil delivery, balancing good service with transparency concerns.
Just want to thank Maria’s Oil for an amazing business to customer relationship. They’ve been nothing but an amazing company. Every time I have called them they’ll either come out same day or next day (if weather permits). Just want to say thank you guys for an amazing job 🙏🏼
Was quoted $5.25 a gallon for oil delivery over the phone. Due to the great price I upped my total order amount. I understand the value of oil is changing every day, but when they came to fill my tank less than 24 hrs later I was charged $5.69. 44 cents per gallon is a pretty huge jump to charge someone without letting them know.To be fair $5.69 is still market value, but I wouldn't have filled up at market value. That's what I get for not asking for anything in writing. Don't be charmed by their low prices if you're getting quoted over the phone.3 stars because the service was honestly satisfactory overall minus the chasm between what I was quoted and charged.
Was quoted $5.25 a gallon for oil delivery over the phone. Due to the great price I upped my total order amount. I understand the value of oil is changing every day, but when they came to fill my tank less than 24 hrs later I was charged $5.69. 44 cents per gallon is a pretty huge jump to charge someone without letting them know.To be fair $5.69 is still market value, but I wouldn't have filled up at market value. That's what I get for not asking for anything in writing. Don't be charmed by their low prices if you're getting quoted over the phone.3 stars because the service was honestly satisfactory overall minus the chasm between what I was quoted and charged.