73 Hamilton St, Worcester
Mon 9AM - 12PM
4.9
★★★★★
26 reviews
“The medical care at this clinic is excellent. The doctors are knowledgeable, professional, and genuinely caring. The front desk staff has also always been courteous and helpful during my in-person visits.<br><br>Unfortunately, the online and phone communication is extremely disappointing. Phone calls often go unanswered, and messages can take days to receive a response. Sometimes, I only received a reply after the opportunity to resolve my issue had already passed.<br><br>For a clinic that charges premium prices, this level of customer service is simply not acceptable. Good communication before appointments and between visits is an essential part of patient care. I sincerely hope the clinic improves its online and phone support, because it does not reflect the high quality of the medical team.”