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Add your commentCarpets of Cape Cod & more (Staples Plaza)
130 MA-6A, Orleans
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130 MA-6A, Orleans
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Someone else commented that the salespeople at Orleans Carpet didn’t seem interested in making the sale. That was our experience. We asked questions but never heard back from the guy. He added these $100 charges - “travel” and “freight” - but really couldn’t explain them. Gotta be kidding me. You pay a fortune for company installation - easily $400/hr - then company tries to squeeze a few hundred more, just because they can. No thank you. We drove to harwich where we found the EXACT carpet for $900 less, installed.
Just use one of the big box stores. Unprofessional from start to hopefully finish. The sales person acted like he was doing ME a favor by selling me overpriced carpet for 1 room and a closet. Now the installers are here and they've worked about 10 min and now they are taking a break. Look, we're in the trades. I get it. But, lets get the carpet installed and get this over with. Besides giving my husband attitude they are not go getters either. UGH!
Carpets of Cape Cod earned my business the first time I walked in the door. After visiting the string of flooring stores in Hyannis and neighboring area, it was clear the Carpets of Cape Cod cared about me and actually wanted my business. Where other stores had lackluster employees who either were rushing to get out the door a half hour before closing time or who stayed perched behind the counter waiting until I looked by myself for fifteen minutes and finally asked if there were any salespeople, Jean Cote, one of the owners, at CCC was personable, pleasant and professional. I found exactly what I wanted and felt the price was fair and competitive. I was flexible on... read full review