I'm not used to write bad reviews but this time I couldn't NOT do it. I wanted to do a cleaning procedure so I went to Central Dental to do it. I call there to schedule an appointment and to tell the secretary my insurance was DELTA DENTAL EPO and the secretary told me it was ok. So I scheduled the appointment. When I get there I SHOWED TO HER (Lisa) the card. She took the card and left. Then she come back saying everything was ok and asked me to wait in the living room. My husband had an appointment at the same day so I asked her AGAIN about the insurance and she said "if is the same as yours is fine". So he did the treatment too. Now I've been charged $234 for my treatment, I called the office and talked to Loren (I guess) and she was RUDE. She told "if is EPO everyone here knows we don't accept" "IF EPO IS ON YOUR CARD we know we can't accept". Well... apparently that's not true. Loren was just trying to make clear I'm lying, that I didn't showed the card. I'm here holding the card and EPO is clearly right here. I'm very upset. About being charged for something I try my best to make sure it was ok! And I'm upset specially about the treatment I received!! I'm posting a picture where you can see EPO on the card like LOREN said it wasn't.
Marianne Squires
Feb 2015
It's been years since I have seen him, but I must say Dr. John Maheu was/is the best Dentist! He not only was the first Dentist I chose when I moved to Norwood in 1994, but the first one that I actually didn't mind going back to. I am actually trying to find out where he is now. Last I heard, Central Dental is "gone". Oh, I should mention that I no longer live in Norwood, and have been neglecting my dental needs. And, alas, one of my teeth just broke. I would have lost long ago, if not for him.
Fabilie A.
I'm not used to write bad reviews but this time I couldn't NOT do it. I wanted to do a cleaning procedure so I went to Central Dental to do it. I call there to schedule an appointment and to tell the secretary my insurance was DELTA DENTAL EPO and the secretary told me it was ok. So I scheduled the appointment. When I get there I SHOWED TO HER (Lisa) the card. She took the card and left. Then she come back saying everything was ok and asked me to wait in the living room. My husband had an appointment at the same day so I asked her AGAIN about the insurance and she said "if is the same as yours is fine". So he did the treatment too. Now I've been charged $234 for my treatment, I called the office and talked to Loren (I guess) and she was RUDE. She told "if is EPO everyone here knows we don't accept" "IF EPO IS ON YOUR CARD we know we can't accept". Well... apparently that's not true. Loren was just trying to make clear I'm lying, that I didn't showed the card. I'm here holding the card and EPO is clearly right here. I'm very upset. About being charged for something I try my best to make sure it was ok! And I'm upset specially about the treatment I received!! I'm posting a picture where you can see EPO on the card like LOREN said it wasn't.
Marianne Squires
It's been years since I have seen him, but I must say Dr. John Maheu was/is the best Dentist! He not only was the first Dentist I chose when I moved to Norwood in 1994, but the first one that I actually didn't mind going back to. I am actually trying to find out where he is now. Last I heard, Central Dental is "gone". Oh, I should mention that I no longer live in Norwood, and have been neglecting my dental needs. And, alas, one of my teeth just broke. I would have lost long ago, if not for him.