About Platinum HVAC
Platinum HVAC Solutions is a family-run heating and cooling business serving the South Shore area from Norwell, MA. With over 20 years of experience, they provide a wide range of services including installation of heat pumps, central air conditioning, furnaces, boilers, mini-splits, ductwork, and seasonal tune-ups. They are Mitsubishi Diamond Contractors and certified for Massachusetts energy-efficiency rebates. The company is known for fast, reliable, and clean service, often working quickly to repair and maintain HVAC systems, even in urgent situations. Customers appreciate their knowledgeable, polite, and communicative staff who go over system details and present options suited to budgets. Many reviews highlight their responsiveness, with some clients receiving advice after hours and prompt service visits that resolve issues efficiently. Platinum HVAC is recommended by local realtors and trusted by homeowners for both repairs and installations. The company’s reputation is built on neighborly referrals and consistent high-quality work, making them a preferred choice for heating and cooling needs in the region.
Fast, reliable, professional service! Best around!
Eric is responsive and communicative — he even helped troubleshoot over text before deciding a service call was needed. He's upfront about what needs to be done and what it'll cost, and has offered cost-saving advice even when it wasn't the most profitable option for him. The crew are all local lads, professional, and polite, usually a more experienced tech showing the ropes to a newer one. Calls are always answered promptly; I've rarely been sent to voicemail.
Incredibly responsive and professional! Cant recommend enough !