Northampton Family Practice

May 2024

My experience at this practice hasn't been the greatest at all. I don't feel like the doctors hear you out or show any sympathy when you are explaining your concerns, and nurses are not always in a good mood (I get they are overworked, but thats not an excuse). The lab is always understaffed, and the check-in ladies end up giving you an unrealistic wait time. What they say will take 15 minutes fpr you be seen, will actually take between 35-45 wait time just to get your blood drawn. I will start looking for a different practice that actually care about their patients.

Apr 2024

I’d leave zero stars if I could. My husband’s provider is here and on multiple occasions they have cancelled his appointments (after waiting 10 months for a physical) without notice. He’s driven 40 minutes to Northampton just to be told they “left messages” twice already. After speaking to someone in their scheduling call center it was confirmed they did not leave messages or even attempt to call to reschedule. Insane that he can’t even get in to see his doctor, let alone be lied to by the people at the front desk. this place is AWFUL. Do yourself a favor and find ANYWHERE else to go.

Nov 2023

I’d leave zero stars if I could. My husband’s provider is here and on multiple occasions they have cancelled his appointments (after waiting 10 months for a physical) without notice. He’s driven 40 minutes to Northampton just to be told they “left messages” twice already. After speaking to someone in their scheduling call center it was confirmed they did not leave messages or even attempt to call to reschedule. Insane that he can’t even get in to see his doctor, let alone be lied to by the people at the front desk. this place is AWFUL. Do yourself a favor and find ANYWHERE else to go.