MyEyeDr. has experienced some variability in the quality of care since the business was sold and Dr. Erb retired. The communication is primarily online, and patients often see different optometrists and technicians. However, the staff is generally friendly and helpful, providing a positive experience for patients. The office is able to efficiently handle lens replacements and repairs, offering reasonable pricing and additional accessories. Overall, MyEyeDr. strives to provide satisfactory service to its customers. Recent reviews highlight that it is a thorough and patient-focused practice, with staff and doctors who take the time to explain conditions clearly. Patients appreciate the friendly front desk staff and the ability to quickly get appointments for multiple people. The practice is especially praised for its professional and gentle approach with children, making eye exams comfortable for young patients. The quality of glasses fitting and the improvement in vision after getting new glasses is also a common positive point.
Parking lot, no need to pay a meter.
Easy online appointment and registration process.
Fabulous check in and practicality no wait time.
Chad was patient and efficient.
The doctors were friendly and kind.
The Tom Hiddleston look-a-like was informative and gracious.
I went in for my yearly eye appointment and was warmly greeted by the front desk staff. Everyone was super fast, friendly, efficient, and thorough throughout my visit. I give the entire staff an A+! I definitely recommend this place and will absolutely be coming back.
Tim and the team are incredible. He fixed my son’s glasses and helped him with such patience and care. Even the front desk was wonderful in setting us up for the help we needed.
274 Pleasant Street, Northampton, MA 01060
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.