Cummings School of Veterinary Medicine at Tufts University

The Cummings School of Veterinary Medicine at Tufts University is a highly regarded veterinary hospital that treats a wide variety of animals, including cats, rabbits, and dogs. The hospital offers emergency services and specializes in orthopedic surgery. The staff is known for being friendly and compassionate, and they are commended for their willingness to work with pet owners facing financial challenges. Many customers appreciate that Tufts vets do more to protect and help animals. One pet owner shared that their dog, Oscar, had one surgery for IVDD during the pandemic and was cared for so well that he lived five more amazing years. Although Oscar's second fight with the disease was ultimately fatal, the staff was honest, caring, and provided the best end-of-life treatment, allowing Oscar to go peacefully in the grass under the sun. The team is known for their genuine concern and caring, even when outcomes are not ideal. The hospital has some quirks related to the staff and process, which may be due to its status as a teaching institution. While the surgeons are praised as being very good, there can be a lack of continuity in care, with different people handling each appointment and information sometimes getting lost between visits. Costs can be high, with charges for additional procedures and tests that may not always be necessary. However, the hospital is also highly regarded for its professionalism, commitment, and compassion. Customers also mention that the staff works with pet owners on cost and payment plans. One pet owner shared that during a second visit for a gerbil, which thankfully came home, the staff answered all questions and was friendly. Another note highlights the excellent communication and caring attitude of the neurologist, who is trying his best to get a pet back home. Overall, the Cummings School of Veterinary Medicine at Tufts University is a trusted institution providing high-quality care for a wide range of animals.