inSegment
“ON BEHALF OF RTD LOGISTICS ... As a small Minority Business Enterprise (MBE) and B2B company in the Service industry, we are both grateful for and thrilled with inSegment’s work to redevelop and redesign our website, our core business driver. At the very start of our project, we were immediately impressed when inSegment’s VP of Client Success Ilona R. took the time to drive 1.5 hours and conduct in-person, onsite interviews with our team-- both executive management and employees-- in an effort to educate herself and inSegment about our business before the project kick-off. Once the project was underway three (3) qualities instantly secured our respect: [1] technical expertise from domain propagation/ hosting to wire framing and SEO [2] proactive suggestions to improve the site User Experience (UX) and Customer Experience (CX) and finally [3] inSegment senior management’s attendance in all agency-client meetings, a significant investment in time. Overall, and most importantly, the results from our post- website relaunch speak volumes about our experience with inSegment: we EXCEEDED all our Success Criteria and KPIs! [Abaigeal D, RTD Marketing Director]”
