Bluemercury offers a helpful and patient staff. They can be accommodating for returns and digital gift card issues, although this may take some time to resolve. Employees like Giselle and Deedee provide expert advice on skincare and are not focused on pushing expensive products. They genuinely care about customers' happiness and offer personalized recommendations. The store also offers a specific line, Lune & Aster, which is considered fantastic. Additionally, staff members like Jack are knowledgeable, helpful, and kind, making for a great experience.
I just wanted to take a moment to recognize Giselle for her outstanding service and unwavering dedication. Her professionalism, attention to detail, and warm demeanor along with her tremendous amount of knowledge and education to every line truly sets her apart. It’s not just about filling a role—it’s about how her deep understanding elevates everything we do. After all, knowledge is key.
Giselle is truly a cornerstone of your team, and incredibly lucky to have her.
My daughter and I visited Bluemercury in Chestnut Hill for some sunscreen and perfume. We were lucky enough to have Destiny help us. She is amazing and knew every product and has excellent product knowledge. She even matched a perfume I was looking for.
I've been to several bluemercury locations and this one is the best one! The store is so clean and so luxe. The salespeople are also very nice and generous with samples. I came in to test perfumes and left with samples of almost everything I tested! Thank you, Phoebe! I can't wait to come back and pick up my favorite scent!
33 Boylston Street, Chestnut Hill, MA 02467
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