I never write reviews but after my outstanding experience with Nial Hanley and Hanley Carpentry I really felt that I should. I was referred to Nial Hanley at a very difficult time via a friend who knew of his great work and reputation. The contractor we had previously hired to rebuild our self-managed South End brownstone condo building had abandoned the job mid-way through leaving us in a terrible position. The gutted building was close to rough finish but had lots of loose ends including outstanding inspections and multiple subcontractor issues. It was an incredibly complicated and stressful situation with a lot at stake for five separate unit owners. We needed a contractor who did high quality work, who could navigate the complexities and headaches of the job and the personalities of multiple unit owners and, get the job done quickly. In today's building climate that's an incredibly tall order. Nial, who was genuinely sympathetic to our situation, turned out to be a life saver. He stepped right, got the job back on track quickly and helped us find ways to manage cost cutting and trade-offs while still ensuring high quality results. He was very responsive, flexible and easy to work. He did a great job staying patient and helping us to make decisions to stay on track. Nial really shines as a problem solver and is great in a crisis. For example, we had a sprinkler pipe burst with flooding in the building. We needed to shut the water off at the street level but there was a car sitting on the access point. Nial, along with his crew and some others, lifted the car up so Boston Water and Sewer could get access - pretty amazing! His crew, clearly loyal to him, were excellent - reliable, polite, neat and willing to go the extra distance. Nial takes great pride in his work, cares deeply about satisfying his customer and is a pleasure to work with. I would happily work with him again. I can't recommend Nial and Hanley Carpentry enough.
Sep 2018
Niall managed a project for me in the South End involving major repairs to a dormer and other areas of the facade of a 19th century townhouse. I've worked with other contractors in the past on South End projects and I realize these are demanding jobs in terms of the carpentry skills required as well as dealing with various city commissions and regulations. Niall and his team did a great job, completing the job quickly while delivering a beautiful restoration that remarkably came in under budget. It was a very smooth experience and my neighbors even remarked on the courtesy of Niall's crew. Niall is extremely professional and it was truly a pleasure to work with him. If I need to undertake any renovations in the future, I would definitely work with Niall and his crew again.
Apr 2010
What a gem! I own a couple of properties, so I deal with a lot of contractors. As a rule, I'm short on time, so if I can get a job done without babysitting the workers, I'm happy. Niall and his crew are as good as it gets. Niall got me a quote for rebuilding my back porches within a couple of days. The quote was significantly less than the other guys. They said they would start on Monday morning and they did. They said they'd finish on Friday afternoon and they were done by noon on Friday. The new porch is beautiful, well build and sturdy (they actually went a little overboard on sturdy). And they went the extra mile -- extending a cement step when they saw that the new porch stairs were going to hit in an awkward way, completely cleaning up the back yard when they were done. The whole project took up less of my time than I spent getting my front door replaced. The crew are fantastic -- professional, polite, cheerful. Niall responds to phone calls and emails promptly. This was one of the easiest home-improvement experiences I've ever had. Yay!
BBB: A+
I never write reviews but after my outstanding experience with Nial Hanley and Hanley Carpentry I really felt that I should. I was referred to Nial Hanley at a very difficult time via a friend who knew of his great work and reputation. The contractor we had previously hired to rebuild our self-managed South End brownstone condo building had abandoned the job mid-way through leaving us in a terrible position. The gutted building was close to rough finish but had lots of loose ends including outstanding inspections and multiple subcontractor issues. It was an incredibly complicated and stressful situation with a lot at stake for five separate unit owners. We needed a contractor who did high quality work, who could navigate the complexities and headaches of the job and the personalities of multiple unit owners and, get the job done quickly. In today's building climate that's an incredibly tall order. Nial, who was genuinely sympathetic to our situation, turned out to be a life saver. He stepped right, got the job back on track quickly and helped us find ways to manage cost cutting and trade-offs while still ensuring high quality results. He was very responsive, flexible and easy to work. He did a great job staying patient and helping us to make decisions to stay on track. Nial really shines as a problem solver and is great in a crisis. For example, we had a sprinkler pipe burst with flooding in the building. We needed to shut the water off at the street level but there was a car sitting on the access point. Nial, along with his crew and some others, lifted the car up so Boston Water and Sewer could get access - pretty amazing! His crew, clearly loyal to him, were excellent - reliable, polite, neat and willing to go the extra distance. Nial takes great pride in his work, cares deeply about satisfying his customer and is a pleasure to work with. I would happily work with him again. I can't recommend Nial and Hanley Carpentry enough.
Niall managed a project for me in the South End involving major repairs to a dormer and other areas of the facade of a 19th century townhouse. I've worked with other contractors in the past on South End projects and I realize these are demanding jobs in terms of the carpentry skills required as well as dealing with various city commissions and regulations. Niall and his team did a great job, completing the job quickly while delivering a beautiful restoration that remarkably came in under budget. It was a very smooth experience and my neighbors even remarked on the courtesy of Niall's crew. Niall is extremely professional and it was truly a pleasure to work with him. If I need to undertake any renovations in the future, I would definitely work with Niall and his crew again.
What a gem! I own a couple of properties, so I deal with a lot of contractors. As a rule, I'm short on time, so if I can get a job done without babysitting the workers, I'm happy. Niall and his crew are as good as it gets. Niall got me a quote for rebuilding my back porches within a couple of days. The quote was significantly less than the other guys. They said they would start on Monday morning and they did. They said they'd finish on Friday afternoon and they were done by noon on Friday. The new porch is beautiful, well build and sturdy (they actually went a little overboard on sturdy). And they went the extra mile -- extending a cement step when they saw that the new porch stairs were going to hit in an awkward way, completely cleaning up the back yard when they were done. The whole project took up less of my time than I spent getting my front door replaced. The crew are fantastic -- professional, polite, cheerful. Niall responds to phone calls and emails promptly. This was one of the easiest home-improvement experiences I've ever had. Yay!