About Melrose Animal Clinic
Melrose Animal Clinic is a special part of the community, established in 1982. The clinic prioritizes comfort for both customers and their pets. It is a Cat Friendly Practice that uses Fear Free techniques. The staff is compassionate and respectful in every interaction. Customers praise the cleanliness of the office and exam rooms. The vet and vet tech are kind and caring, making pets feel at ease. They provide useful information to customers, answering questions and offering support. Many customers have had positive experiences, feeling their pets were in good hands, and would recommend the clinic. The clinic offers a user-friendly PetDesk app to help customers keep their appointments and information organized. Customers appreciate the friendly and welcoming staff, who are diligent in their care. While the clinic may be a bit more expensive than some others, customers feel the good care they receive is worth the cost.
Been coming here for years. Had an extraordinary customer experience this morning when my dog ingested raisins. The woman on the phone calmly explained what to do and how to care for my dog. Thank you for your kindness and support.
Dr. Shah is absolutely wonderful. We have a 130-pound Rottweiler, and we've encountered many vets who clearly aren't comfortable with the breed but Dr. Shah is nothing like that. She treats our dog like family, showing no fear and nothing but warmth and affection. Her care has been outstanding, from managing his GI issues to addressing his early joint concerns. She's the main reason we continue to bring our dog to Melrose Animal Clinic, and we recommend her to everyone we know.
Dr. LeBlanc and the rest of the staff are always so good with my cat and tell me how cute he is! More importantly they’re very good at explaining what’s going on and why, and what to expect for next steps.