About Home Instead

Home Instead is a senior home care service provider in Melrose, MA, dedicated to providing compassionate and personalized care for elderly individuals. They offer a wide range of services, including respite care, Alzheimer's care, outpatient care, short-term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, doctor's appointments, and live-in companions. Clients and their families consistently praise the care team's friendliness, professionalism, and attentiveness. Care professionals are described as kind, reliable, and always ready to assist. They are commended for anticipating needs, going the extra mile to accommodate emergencies, and providing genuine empathy and support. Specific caregivers, like Ellen and Debra, have been highlighted for their exceptional dedication. Ellen has provided wonderful care, helping with appointments and chores, while Debra engages actively and attentively with clients, ensuring that even small tasks are handled. Home Instead is also recognized for its strong leadership team, which demonstrates deep care for both clients and staff. The leadership prioritizes creating a supportive work environment and ensures that staff have the resources they need to provide exceptional care. The support staff is noted for their communication, always keeping families informed about schedule changes and being available for questions. Overall, Home Instead and its team have been instrumental in allowing clients to experience care with dignity and comfort in their own homes.

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Reviews for Home Instead

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  • Dec 2022

    just made my fourth profit withdrawal with Mr Ralph Carico, his team were very responsive when it came to questions or concerns as a first time trader, He’s the right one here with his help I was able to get profit, The process was very smooth, Thank you Ralph Carico

  • Nov 2018

    Great caregivers- dependable, compassionate and knowledgeable about care. Office staff always available, supportive and respectful. They know what they are doing

  • Sep 2014

    Began using Home Instead last year to care for my mom, who has dementia. Outstanding, professional, sensitive, reliable, dependable—far exceeded my expectations. Can't say enough good things about the company and the staff. Not only did they take excellent care of my mom, but they provided excellent service to me. The on staff nurse provided me with invaluable feedback, as did the owner. Everyone is extremely polite. Their attentive care allowed me to made decisions that vastly improved the quality and longevity of my mom's life. Thank you, thank you, Home Instead. The Melrose location (I think all offices are) independently owned. The owner, Ross, will speak with clients directly and go onsite to meet the person who needs care. The caregivers that come to the house are really nice and hand picked to match each clients needs and personality. Prices are competitive, and staff can take seniors to appts. or anywhere else they need to go—doctor, hairdresser, they even rode with my mom to the hospital when she had to go in for emergency care and stayed with her until she was settled. (I live 500 miles away.) Can't describe how comforting it was to have people taking care of my mom that I could trust, and that is located in the neighborhood. Would give a hundred stars if I could.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Tips

accepts credit cards

Location

One Nelson Terrace 1st Floor, Melrose

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