About James Thompson Plumbing & Heating
Reviews for James Thompson Plumbing & Heating
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Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: 8AM - 4PM
Sunday: 8AM - 4PM
Thompson Plumbing is a reliable and trustworthy business that provides quality service. They are prompt, thorough, and reasonable in price. Their team is wonderful to work with, kind, and caring, making even stressful situations more manageable. Customers have praised the professionalism and knowledge of the staff. Evan and Colin, among others, have been noted for quickly diagnosing and fixing issues, like leaks, and providing valuable recommendations to prevent future problems. The team is dedicated to customer satisfaction, often going above and beyond to explain their work, such as ensuring that toilet installations allow for easy detection of leaks. Customers appreciate the willingness to accommodate individual needs, including scheduling updates, and they feel valued and supported, reinforcing Thompson Plumbing's reputation as a great family business.
I was referred to James Thompson Plumbing about 3 years and my only regret working with them is that I was not aware of them 15 years ago when I bought my condo. Over the last 3 years I have used them often for repairs in my kitchen, guest bathroom, new water heater and most recently to replace the shut off valves for my washing machine hookup.
Although none of the services were emergencies, Joey Thompson always returned my calls for service in less than an hour, and the services were provided within 24 hours. All of the work performed over the last 3 years has been exceptional! In addition to repairs, they provided the product, i.e., with a new water heater,...read full review
5 stars….Had a water heater leak in a condo I own in another town. Great guys to do business with, Scott and Ethan were prompt, did a great job, and with a “no mess” install, The office responded to my call for help quickly. I can’t recommend this company enough - definitely will use Thompson Plumbing again in the future.
Excellent service! My call was answered immediately and highly competent team came out to fix broken valves. Great value also. I’m already working with them on upgrades to the water heater. Highly recommended.