About James Thompson Plumbing & Heating
Thompson Plumbing is a reliable and trustworthy business that provides quality service. They are prompt, thorough, and reasonable in price. Their team is wonderful to work with, kind, and caring, making even stressful situations more manageable. Customers have praised the professionalism and knowledge of the staff. Evan and Colin, among others, have been noted for quickly diagnosing and fixing issues, like leaks, and providing valuable recommendations to prevent future problems. The team is dedicated to customer satisfaction, often going above and beyond to explain their work, such as ensuring that toilet installations allow for easy detection of leaks. Customers appreciate the willingness to accommodate individual needs, including scheduling updates, and they feel valued and supported, reinforcing Thompson Plumbing's reputation as a great family business.
I was referred to Thompson Plumbing for a second opinion, and I’m glad I did.
I had a cracked drain pipe. Another company had already told me the entire house needed to be repiped, quoted me over $30,000 (not including reinstalling fixtures or walls, and told me my first-floor tenant couldn’t use her bathroom or kitchen. It was presented as my only option.
James Thompson plumbing came out the same day, diagnosed the problem, old hubbed cast iron serving the kitchen and told me plainly what needed to be done and what didn’t. Kyle Stewart and Ethan Coppeta came out today and repiped the lavatory sink and the tub and shower drain, disposed of the old pipe, tested… read full review
Colin and Kyle were excellent in their services and manners. I needed a full sink vanity replacement and, even if the scheduling was a bit challenging in the beginning due to snow forecast, the service was great! The initial assessment visit was free of charge, quick but thorough. For the actual work, they disposed of my old vanity and sink, replaced the plumbing, installed the new sink and were communicative throughout the process. I have recommended them to friends and neighbors and I will definitely call them again!
I was referred to James Thompson Plumbing about 3 years and my only regret working with them is that I was not aware of them 15 years ago when I bought my condo. Over the last 3 years I have used them often for repairs in my kitchen, guest bathroom, new water heater and most recently to replace the shut off valves for my washing machine hookup.
Although none of the services were emergencies, Joey Thompson always returned my calls for service in less than an hour, and the services were provided within 24 hours. All of the work performed over the last 3 years has been exceptional! In addition to repairs, they provided the product, i.e., with a new water heater, new… read full review
Monday 8AM - 4PM
Tuesday 8AM - 4PM
Wednesday 8AM - 4PM
Thursday 8AM - 4PM
Friday 8AM - 4PM
Saturday 8AM - 4PM
Sunday 8AM - 4PM
10 Draper Street Ste 31, Woburn, MA 01801
