Thompson Plumbing is a reliable and trustworthy business that provides quality service. They are prompt, thorough, and reasonable in price. Their team is wonderful to work with, kind, and caring, making even stressful situations more manageable. Customers have praised the professionalism and knowledge of the staff. Evan and Colin, among others, have been noted for quickly diagnosing and fixing issues, like leaks, and providing valuable recommendations to prevent future problems. The team is dedicated to customer satisfaction, often going above and beyond to explain their work, such as ensuring that toilet installations allow for easy detection of leaks. Customers appreciate the willingness to accommodate individual needs, including scheduling updates, and they feel valued and supported, reinforcing Thompson Plumbing's reputation as a great family business.
This is a class outfit. The plumbers are smart, highly skilled, and attentive, and committed to their work. I'm always aware of how much they help and teach each other, in the myriad subtleties of the hardware and specialized tools they use. Responsive, transparent, and diligent.
Thompsons have been our plumbers for over 25 years. i cannot recommend them highly enough.
I was referred to Thompson Plumbing for a second opinion, and I’m glad I did.
I had a cracked drain pipe. Another company had already told me the entire house needed to be repiped, quoted me over $30,000 (not including reinstalling fixtures or walls, and told me my first-floor tenant couldn’t use her bathroom or kitchen. It was presented as my only option.
James Thompson plumbing came out the same day, diagnosed the problem, old hubbed cast iron serving the kitchen and told me plainly what needed to be done and what didn’t. Kyle Stewart and Ethan Coppeta came out today and repiped the lavatory sink and the tub and shower drain, disposed of the old pipe, tested… read full review
Colin and Kyle were excellent in their services and manners. I needed a full sink vanity replacement and, even if the scheduling was a bit challenging in the beginning due to snow forecast, the service was great! The initial assessment visit was free of charge, quick but thorough. For the actual work, they disposed of my old vanity and sink, replaced the plumbing, installed the new sink and were communicative throughout the process. I have recommended them to friends and neighbors and I will definitely call them again!
10 Draper Street Ste 31, Woburn, MA 01801
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.