Agero

Feb 2024

Company does not respond to calls or emails about existing claims..roadside service was called by Progressive and damage to my vehicle was done in November 2023, the quote for repairs and requested paperwork was submitted 2 weeks later and I have not heard from them since, it’s now mid February.Now I have to file a comprehensive claim through my insurance company who where the ones who contacted agero for the services. I highly recommend not dealing with this company , it has been extremely stress and very frustrating.

Jan 2024

Agero is the worst company I have ever dealt with. Do not pay this company a penny of your money. Do not work for this company. You can make more money in a better environment anywhere else for the same job. This company is a scam. They scam customers and exploit tow companies. If you are paid by them (underpaid*) you are a part of a scam. You are profiting from a company that does not provide the services people pay them for. Quit. Work somewhere better. You are better than that. Do not apply to work here. If your insurance is partnered with agero, get a better insurance company that is not partnered with them and tell them Agero is the reason you are leaving. Any company...read full review

Jan 2024

On the afternoon of 6/3/2023, my car was parked in an open, pay to park lot in downtown Memphis, Tennessee. When we returned to the lot, we found our car with the sunroof busted, a screwdriver in the front seat and a non functioning vehicle (electronics would not work, keys did not work, no lights, etc). The police were called & a report was filed. They were able to retrieve fingerprints from the exterior passenger side of the car & I have the police report from the incident. I called my insurance hotline and a tow truck was dispatched since the car was not drivable. The tow truck arrived and we stayed to help. The driver drug the front bumper on the concrete while attempting...read full review