About Capeway Eye Care
Capeway Eye Care is a highly recommended eye care provider known for its exceptional customer service and patient-centric approach. The staff are described as helpful, dedicated, and sympathetic, going the extra mile to ensure customers' needs are met. The optometrist, Dr. DeLugan, is praised for taking the time to provide thorough examinations, explain findings, and work closely with patients to determine the right prescription and frames. Customers highlight the staff's patience, friendliness, and willingness to utilize insurance and promotions to provide the best possible value. Despite a previous staffing change, Capeway Eye Care maintains a strong reputation for delivering a great overall experience.
The whole staff there is great. They tried their best to explain to me I don’t need a new pair of expensive glasses, but I wasn’t listening. Honestly, they explained all of my options in detail about purchasing new glasses, and even great advice on the glasses I came in wearing. I got truly great service from a great team.
I made an appointment with Dr. Delugan for a comprehensive eye exam in preparation for my glasses and contact lenses at Capeway Eye Care. The eye exam went super smooth. I received a call from Denise Finch well in advance of my visit requesting all required information. By the time I got there, everything was set up perfectly. The place was crystal clean, follow all the Covid-19 protection guidelines. Dr. Delugan is one of the best in MA. After my eye exam, I met with Denise Finch and set up my glasses and contact lenses. She has a thorough knowledge of all the available products and had excellent recommendations based on your preference. All in all, I highly recommend Capeway Eye Care!
My 16 yr old son calls me at 6 a.m all upset he slept on his glasses and broke them. Now he cant got to school or work cause he cant see. Brought the glasses over to Don and 5 minutes later they were fixed. Don saved the day once again !!! Thank you for being our hero !!