Honestly I love JCPenny in general. It’s always my top store to go shopping in back home, but I’m used to the Holyoke mall(if you know you know) this JCPenny is very unorganized I feel like and kind of disheveled. I feel kind of suffocated in this atmosphere and I don’t feel like their selection of clothes is 100% amazing. There’s room for growth in that aspect but I have found a few things when visiting so I can’t complain too much it was just hard to find stuff. Workers are extremely nice and good at their jobs and that’s what would keep me coming back. But another problem id also like to add is I never fricken know where to check out! Every time I come... read full review
December 2024
Went in twice today,
Good; •Prices are decent. I found a few good deals. •Things are clearly labeled. Both sections of the store and prices of individual items themselves. •The 4 staff members that I dealt with between both trips were all extremely nice and seemed genuinely happy and engaged. •Other shoppers were very nice and helpful. •The store as a whole is clean and decently well kept. •The line at checkout moved along well, even with only one employee behind the register. •Making my return once I found the correct desk was very easy.
It is so frustrating trying to figure out where to find a checkout. I finally found an open one down by the back door, I don't understand why there is not one by the mall entrance.
Honestly I love JCPenny in general. It’s always my top store to go shopping in back home, but I’m used to the Holyoke mall(if you know you know) this JCPenny is very unorganized I feel like and kind of disheveled. I feel kind of suffocated in this atmosphere and I don’t feel like their selection of clothes is 100% amazing. There’s room for growth in that aspect but I have found a few things when visiting so I can’t complain too much it was just hard to find stuff. Workers are extremely nice and good at their jobs and that’s what would keep me coming back. But another problem id also like to add is I never fricken know where to check out! Every time I come... read full review
Went in twice today,
Good;
•Prices are decent. I found a few good deals.
•Things are clearly labeled. Both sections of the store and prices of individual items themselves.
•The 4 staff members that I dealt with between both trips were all extremely nice and seemed genuinely happy and engaged.
•Other shoppers were very nice and helpful.
•The store as a whole is clean and decently well kept.
•The line at checkout moved along well, even with only one employee behind the register.
•Making my return once I found the correct desk was very easy.
Bad;
•The... read full review
It is so frustrating trying to figure out where to find a checkout. I finally found an open one down by the back door, I don't understand why there is not one by the mall entrance.