The positives first: they came on the days they promised and wore masks. The rest: Mass Save contracted this firm to do our insulation. I can't imagine how they would survive if homeowners were paying for the work themselves. The crew was here all week doing our attic and all of the walls. They worked about 5 hours per day and then left without saying anything and with the door wide open. In January! The dust was awful, but at least they told us to expect that. The patching work to cover the insulation holes in our walls was a joke. We were told we would need to sand before we paint. We'll need to redo almost every patch first. They dripped joint compound down... read full review
Very rude on the phone, terrible job
The positives first: they came on the days they promised and wore masks. The rest: Mass Save contracted this firm to do our insulation. I can't imagine how they would survive if homeowners were paying for the work themselves. The crew was here all week doing our attic and all of the walls. They worked about 5 hours per day and then left without saying anything and with the door wide open. In January! The dust was awful, but at least they told us to expect that. The patching work to cover the insulation holes in our walls was a joke. We were told we would need to sand before we paint. We'll need to redo almost every patch first. They dripped joint compound down... read full review