About UTEC - Mattress Recycling
UTEC - Mattress Recycling is a nonprofit organization that provides environmentally friendly disposal of used mattresses and box springs. Their team manually deconstructs and extracts recyclable material from mattresses, with an average of 85% being recycled. They also involve young adults in the deconstruction process, helping them develop valuable warehouse skills. Customers have praised the organization's efficient and seamless service. The website directions are clear, and the process is executed perfectly, from booking an appointment to having the mattress picked up. Customers appreciate the organization's efforts to support outreach programs for young adults through the $40 pickup fee. Overall, UTEC - Mattress Recycling offers a convenient and eco-friendly solution for mattress disposal, while also providing job training and development opportunities for young adults in the community.
There was a miscommunication with the originally scheduled pick-up, but it was handled in a very professional and courteous manner and was quickly re-scheduled for the following day.
When I realized I forgot to list the box spring. When I emailed on Monday regarding my Wednesday pick up I never got a response. It wasn't easy to reach you. Otherwise pick up was clear and easily done.
MY EXPERIENCE WAS FANTASTIC. THE TRUCK BROKE DOWN AND AN EMAIL WAS SENT TO INFORM ME OF THIS. DUE TO A MISUNDERSTANDING MY MATTRESS WAS MOVED BACK THINKING THAT NO TRUCK WAS COMING. RESCHEDULED AND TODAY IT WAS PICKED UP. THANK YOU SO MUCH,